Our analytic services include

  • Assessing the performance of your association and your individual chapters.
  • Measuring and managing the loyalty of your members.
  • Discovering the key drivers of the value of your membership.
  • Determining the dominant reasons why individuals join.
  • Uncovering the distinct segments of members within your member population.
  • Prioritizing internal processes for improvement based on member feedback and return on investment.

What our clients are saying:

Association Metrics was invaluable to our organization as we looked to new ways to provide the best membership experience. The survey developed with them gave us meaningful information that helped identify not only where we needed to make adjustments but also what we were doing well. Most importantly, Association Metrics helped us better understand what was of value to our members.

– Jason Beal, Director of Membership and Marketing Services, Infusion Nurses Society